FAQ

PAYMENT

We gladly accept Visa, Mastercard, Discover, American Express, Shop Pay, Apple Pay, and Meta Pay. In-store and online.

ORDER STATUS

As soon as an order is placed, we will send an email with your order confirmation. Once your order has shipped, you will receive an email with the tracking information. 

For any shipping questions, email info@marcnelsondenim.com

INTERNATIONAL SHIPPING

We ship internationally, but remember these packages are subject to import duties and taxes. 

RETURNS

Marc Nelson Denim will accept your return or exchange of unworn, unwashed, and defective merchandise within 30 days of your purchase. We will credit you for your return, when accompanied by an original form of payment, as store credit, or as a merchandise exchange. Please be aware that after 30 days we will not award you any form of credit. Altered or final sale items cannot be returned or exchanged.

Note: if you purchase MND items from a boutique, please follow up with them for your return process.

PRIVACY POLICY

We never share, leak, or borrow emails or personal information of any kind. For a detailed break-down of what we mean click here.

TERMS OF SERVICE

All information provided on this website is accurate, translucent, and exact. This includes weight, content, measurements. Please remember coloration of small-batch garments are subject to variety, and electronic viewing may skew the coloration slightly.  

For a complete break-down of terms and services click here.

FOR OTHER INQUIRIES, PLEASE EMAIL INFO@MARCNELSONDENIM.COM